The following section details some common errors and their suggested fix or alternative solution. If you are still experiencing problems, use the Connector/ODBC mailing list; see Section 22.1.8.1, “Connector/ODBC Community Support”.

Many problems can be resolved by upgrading your Connector/ODBC drivers to the latest available release. On Windows, you should also make sure that you have the latest versions of the Microsoft Data Access Components (MDAC) installed.

Questions

Questions and Answers

23.1.7.3.1: I have installed Connector/ODBC on Windows XP x64 Edition or Windows Server 2003 R2 x64. The installation completed successfully, but the Connector/ODBC driver does not appear in ODBC Data Source Administrator.

This is not a bug, but is related to the way Windows x64 editions operate with the ODBC driver. On Windows x64 editions, the Connector/ODBC driver is installed in the %SystemRoot%\SysWOW64 folder. However, the default ODBC Data Source Administrator that is available through the Administrative Tools or Control Panel in Windows x64 Editions is located in the %SystemRoot%\system32 folder, and only searches this folder for ODBC drivers.

On Windows x64 editions, you should use the ODBC administration tool located at %SystemRoot%\SysWOW64\odbcad32.exe, this will correctly locate the installed Connector/ODBC drivers and enable you to create a Connector/ODBC DSN.

This issue was originally reported as Bug#20301.

23.1.7.3.2: When connecting or using the Test button in ODBC Data Source Administrator I get error 10061 (Cannot connect to server)

This error can be raised by a number of different issues, including server problems, network problems, and firewall and port blocking problems. For more information, see Section C.5.2.2, “Can't connect to [local] MySQL server”.

23.1.7.3.3: The following error is reported when using transactions: Transactions are not enabled

This error indicates that you are trying to use transactions with a MySQL table that does not support transactions. Transactions are supported within MySQL when using the InnoDB database engine. In versions of MySQL before Mysql 5.1 you may also use the BDB engine.

You should check the following before continuing:

23.1.7.3.4: Access reports records as #DELETED# when inserting or updating records in linked tables.

If the inserted or updated records are shown as #DELETED# in the access, then:

23.1.7.3.5: How do I handle Write Conflicts or Row Location errors?

If you see the following errors, select the Return Matching Rows option in the DSN configuration dialog, or specify OPTION=2, as the connection parameter:

Write Conflict. Another user has changed your data.

Row cannot be located for updating. Some values may have been changed
since it was last read.

23.1.7.3.6: Exporting data from Access 97 to MySQL reports a Syntax Error.

This error is specific to Access 97 and versions of Connector/ODBC earlier than 3.51.02. Update to the latest version of the Connector/ODBC driver to resolve this problem.

23.1.7.3.7: Exporting data from Microsoft DTS to MySQL reports a Syntax Error.

This error occurs only with MySQL tables using the TEXT or VARCHAR data types. You can fix this error by upgrading your Connector/ODBC driver to version 3.51.02 or higher.

23.1.7.3.8: Using ODBC.NET with Connector/ODBC, while fetching empty string (0 length), it starts giving the SQL_NO_DATA exception.

You can get the patch that addresses this problem from http://support.microsoft.com/default.aspx?scid=kb;EN-US;q319243.

23.1.7.3.9: Using SELECT COUNT(*) FROM tbl_name within Visual Basic and ASP returns an error.

This error occurs because the COUNT(*) expression is returning a BIGINT, and ADO cannot make sense of a number this big. Select the Change BIGINT columns to INT option (option value 16384).

23.1.7.3.10: Using the AppendChunk() or GetChunk() ADO methods, the Multiple-step operation generated errors. Check each status value error is returned.

The GetChunk() and AppendChunk() methods from ADO doesn't work as expected when the cursor location is specified as adUseServer. On the other hand, you can overcome this error by using adUseClient.

A simple example can be found from http://www.dwam.net/iishelp/ado/docs/adomth02_4.htm

23.1.7.3.11: Access Returns Another user had modified the record that you have modified while editing records on a Linked Table.

In most cases, this can be solved by doing one of the following things:

If these strategies do not help, you should start by making a log file from the ODBC manager (the log you get when requesting logs from ODBCADMIN) and a Connector/ODBC log to help you figure out why things go wrong. For instructions, see Section 22.1.4.8, “Getting an ODBC Trace File”.

23.1.7.3.12: When linking an application directly to the Connector/ODBC library under Unix/Linux, the application crashes.

Connector/ODBC 3.51 under Unix/Linux is not compatible with direct application linking. You must use a driver manager, such as iODBC or unixODBC to connect to an ODBC source.

23.1.7.3.13: Applications in the Microsoft Office suite are unable to update tables that have DATE or TIMESTAMP columns.

This is a known issue with Connector/ODBC. You must ensure that the field has a default value (rather than NULL and that the default value is nonzero (that is, the default value is not 0000-00-00 00:00:00).

23.1.7.3.14: When connecting Connector/ODBC 5.x (Beta) to a MySQL 4.x server, the error 1044 Access denied for user 'xxx'@'%' to database 'information_schema' is returned.

Connector/ODBC 5.x is designed to work with MySQL 5.0 or later, taking advantage of the INFORMATION_SCHEMA database to determine data definition information. Support for MySQL 4.1 is planned for the final release.

23.1.7.3.15: When calling SQLTables, the error S1T00 is returned, but I cannot find this in the list of error numbers for Connector/ODBC.

The S1T00 error indicates that a general timeout has occurred within the ODBC system and is not a MySQL error. Typically it indicates that the connection you are using is stale, the server is too busy to accept your request or that the server has gone away.

23.1.7.3.16: When linking to tables in Access 2000 and generating links to tables programmatically, rather than through the table designer interface, you may get errors about tables not existing.

There is a known issue with a specific version of the msjet40.dll that exhibits this issue. The version affected is 4.0.9025.0. Reverting to an older version will enable you to create the links. If you have recently updated your version, check your WINDOWS directory for the older version of the file and copy it to the drivers directory.

23.1.7.3.17: When I try to use batched statements, the excution of the batched statements fails.

Batched statement support was added in 3.51.18. Support for batched statements is not enabled by default. You must enable option FLAG_MULTI_STATEMENTS, value 67108864, or select the Allow multiple statements flag within a GUI configuration.

23.1.7.3.18: When connecting to a MySQL server using ADODB and Excel, occasionally the application fails to communicate with the server and the error Got an error reading communication packets appears in the error log.

This error may be related to Keyboard Logger 1.1 from PanteraSoft.com, which is known to interfere with the network communication between MySQL Connector/ODBC and MySQL.

23.1.7.3.19: When using some applications to access a MySQL server using C/ODBC and outer joins, an error is reported regarding the Outer Join Escape Sequence.

This is a known issue with MySQL Connector/ODBC which is not correctly parsing the "Outer Join Escape Sequence", as per the specs at Microsoft ODBC Specs. Currently, Connector/ODBC will return value > 0 when asked for SQL_OJ_CAPABILITIES even though no parsing takes place in the driver to handle the outer join escape sequence.

23.1.7.3.20: I can correctly store extended characters in the database (Hebrew/CJK) using C/ODBC 5.1, but when I retrieve the data, the text is not formatted correctly and I get garbled characters.

When using ASP and UTF8 characters you should add the following to your ASP files to ensure that the data returned is correctly encoded:

Response.CodePage = 65001
Response.CharSet = "utf-8"

23.1.7.3.21: I have a duplicate MySQL Connector/ODBC entry within my Installed Programs list, but I cannot delete one of them.

This problem can occur when you upgrade an existing Connector/ODBC installation, rather than removing and then installing the updated version.

23.1.7.3.22: When submitting queries with parameter binding using UPDATE, my field values are being truncated to 255 characters.

You should ensure that the FLAG_BIG_PACKETS option is set for your connection. This removes the 255 character limitation on bound parameters.

23.1.7.3.23: Is it possible to disable data-at-execution using a flag?

If you do not wish to use data-at-execution, simply remove the corresponding calls. For example:

SQLLEN ylen = SQL_LEN_DATA_AT_EXEC(10);
SQLBindCol(hstmt,2,SQL_C_BINARY, buf, 10, &ylen);

Would become:

SQLBindCol(hstmt,2,SQL_C_BINARY, buf, 10, NULL);

Note that in the call to SQLBindCol(), &ylen has been replaced by NULL.

For further information please refer to the MSDN documentation for SQLBindCol().

23.1.7.3.24: When you call SQLColumns() for a table column that is AUTO_INCREMENT, the NULLABLE column of the result set is always SQL_NULLABLE (1).

This is because MySQL reports the DEFAULT value for such a column as NULL. It means, if you insert a NULL value into the column, you will get the next integer value for the table's auto_increment counter.